Hotel Access Statement

The Castle Hotel

  • Set in the Town centre with allocated public disabled parking 5 metres from Hotel entrance.
  • Private car park 20 metres away.
  • 200 metres from Neath train station and the National Express Bus terminal.
  • 300 metres from the bus station.
  • Entrance is approached via 3 stone steps with highlighted nosing and handrails. Ramps are available for wheelchair access.
  • Assistance can be arranged.
  • Comfortable seating, a public phone and a unisex accessible toilet are available in Reception.
  • The comfortable Lounge Bar, serving food and drinks is level to the ground floor.
  • There are 3 steps down to the Restaurant but this is also approachable via a ramp from the outside of the Hotel.
  • Large print menus and registration cards are available at Reception.
  • Any dietary requests can be catered for with sufficient notice.
  • There are 2 steps up to the main function room (The Abbey Suite) but again a ramp is available.
  • All accommodation is arranged on the 1 st and 2 nd floors which are accessed via the front staircase. There is no lift available.
  • There are currently no disabled bedrooms available.
  • Corridors are well lit and have good colour contrast.
  • All rooms have remote control TVs, phones and internet access.
  • Assistance dogs are welcome.
  • Full room service is available during restaurant opening hours Mon-Sat: 7.30-9.30/12.00-15.00/18.00-22.00 Sun: 8.00-10.00/12.00-15.00/19.00-21.30.
  • A Receptionist/Night Porter is available 24 hours for room service drinks or personal assistance.
  • The nearest Shop Mobility Scheme is located 300 metres from the Hotel.
  • Staff are trained in First Aid





































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